How Real-Time Passenger Information Impacts Transit Experiences
Imagine arriving at a busy train station. You look at the screen and immediately know when your train will arrive, which platform your train departs from, and even whether your connection will be crowded and which seats are free. That’s the power of Real-Time Passenger Information (RTPI).
Why RTPI Matters
Studies show that real-time displays reduce perceived wait times by up to 30%, reduce congestion, and improve passengers trust in public transport networks (UITP, 2021). For transit operators, it’s about clarity and efficiency. For passengers, it’s peace of mind.
Zurich, Switzerland
Ljubljana, Slovenia
Core Benefits of RTPI Digital Signage
Reduced Perceived & Actual Waiting Time
Passengers experience significantly less stress and uncertainty when provided with live arrival predictions instead of relying on static timetables. Studies show that RTPI can reduce perceived waiting times by up to 20–30%, which makes services feel more reliable and user-friendly. (Watkins, 2011)
Improved Reliability & Trust in Public Transport
Accurate real-time information strengthens passengers’ confidence in the system. For example, research in Madrid and Bremerhaven found that bus punctuality improved by 3% and perceived service quality rose by 6–13% following RTPI implementation, while the overall public transport image increased by 14%. (Rapp & Hensher, 2013)
Better handling of disruptions.
Digital signage enables operators to communicate delays, detours, or alternative routes instantly. By keeping passengers informed, the system reduces frustration and helps distribute demand more evenly across available services (Papercast, 2022).
Bergen, Norway
Marne-La-Vallée Chessy, France
The Technology Behind RTPI
At Infinitus, we focus that the accurate data can be showed 24/7, with the hardware that can survive demanding outdoor environment.
Each system is housed in a IP56, IK10-rated enclosure, guaranteeing resistance against dust, moisture, and vandalism.
Unlike generic outdoor displays, imotion integrates an advanced thermal management system with speed regulated fans, several temperature sensors, and automated brightness adjustment. This reduces power consumption, minimizes noise, and lowers the demand on thermal management components, as they operate at maximum capacity only when required.
From a service standpoint, imotion digital signs incorporates remote diagnostics and monitoring through its Controlmotion software. Operators can access real-time status updates, review temperature history logs, track fan performance, and receive alerts on air filter clogging, all of which streamline predictive maintenance and reduce on-site interventions
Stockholm, Sweden
Zurich, Switzerland
Conclusion
As public transport networks evolve, delivering accurate, reliable, and accessible real-time passenger information is no longer optional it is essential to operational efficiency. Imotion signs provides the technological backbone for this transformation.